PlayStar Account Guide 2023

posted by Theodora
December 20, 2022

One of the newer online gambling operators in New Jersey, PlayStar casino NJ, has quickly become one of the most reliable and competitive platforms. Launched locally in the second half of 2022, it has caught the eye of many bettors with its generous welcome package. When opening a PlayStar account, the online casino will greet you with a 100% Deposit Match Bonus up to $500 and 500 free spins! In this article, we go through everything you need to know about the PlayStar registration process, how to solve the most common login issues and what the benefits of having a PlayStar casino account are.

Table of Contents

How to Open a PlayStar Account

Opening a PlayStar account is a straightforward process that takes only a few moments. New players can either create their account via the casino’s website or they can download the PlayStar app for iOS or Android devices, which is now live in New Jersey. To sign up, all you need to do is click on the green Join Now button located in the upper right corner of the homepage and you’ll be redirected to the PlayStar registration form. The personal data you are required to complete has to be accurate and the email and password you input in the form will be your PlayStar login details. This is the information you need to provide:

  • A screen name and a password to access your account
  • Email address (you’ll use it for the PlayStar login process)
  • First and last name
  • Date of birth
  • Phone number
  • The last four digits of your Social Security Number (SNN)
  • Pick two security questions & answer them
  • Home address (including city and ZIP code)

Also, it’s very important to keep in mind that the New Jersey gambling law requires users to be 21 years or older and be physically located in the state at the time of wagering online. While the PlayStar login process will be possible, you won’t be able to play for real money unless you fulfill this criteria and agree to the general Terms & Conditions of PlayStar online casino.

How to Verify Your PlayStar Account

After signing up, it’s mandatory by law to verify your PlayStar account. This procedure can be done either by providing the last four digits of your SNN during the completion of the registration form or, in some cases, by sending additional documents requested by the online casino. You will receive an email from the operator after signing up, which will guide you step by step. Typically, the information you’d need to send to verify your PlayStar registration data is a copy of your:

  • A government-issued Photo ID such as passport or driver’s license
  • Utility bill issued in the last 3 months
  • Credit card/ bank/ savings account statement issued in the last 3 months

Why am I Being Asked to Verify my PlayStar Account?

Since PlayStar online casino is regulated by the New Jersey Gaming Division, the verification process is imposed by law. The operator has the responsibility to make sure all users are 21 or older and are physically located in the state while using its casino product, either through the platform or the PlayStar app. This is a security measure you’ll encounter at every licensed online casino and was instated with the aim to protect both the users and the gambling operators and maintain the integrity and fairness of the industry. The main reasons why the operator asks you to verify your PlayStar account are to:

  • Prevent underage gambling
  • Check if you’re on a Self-Exclusion list
  • Confirm the data you have provided is accurate and real
  • Prevent users from abusing the welcome promotions
  • Ensure that you are physically located in the state at the time of gambling

What Account Adjustments Can I Make After My PlayStar Login?

According to the information available on the PlayStar casino NJ website, you can make changes to your player account in a number of ways. The available options aim to help you practice responsible gambling and allow flexibility in terms of managing and protecting your account data. Firstly, you can always change your PlayStar login and account details, in case the information provided during the registration process changed. For instance, if you have a new email address and want to use it to access your player account, you can always request to update it. Moreover, you can take an extra security step to protect the private information provided during the PlayStar registration by enabling two-factor authentication.

On the other hand, you can instantly increase or decrease your wagering limits, however many times you want. Another useful setting which shows PlayStar casino NJ cares about responsible gambling is the option of setting a deposit limit on your PlayStar account. This gives you a clear picture regarding your overall budget and how much you’ve spent wagering. For more information and settings on responsible gaming, there is a section dedicated to this topic, which is available on the casino’s website, as well as on the PlayStar app.

PlayStar Sign Up Bonus – $500 Deposit Match + 500 Free Spins

To properly welcome players, PlayStar casino NJ has gone the extra mile to ensure they’ve got a great deal for new users. Upon completing the PlayStar registration process, you have the option to claim the welcome bonus that consists of a $500 Deposit Match and 500 Free Spins. To activate the promotion, patrons must select the welcome bonus and make a minimum deposit of $20 into their PlayStar account. After that, you’ll instantly receive the bonus credits equal to the amount you deposited, up to $500. For example, if you make a first deposit of $100, you’ll get $100 in bonus credits.

In addition, new users will automatically be awarded 100 free spins once they deposit $20 and a minimum of $20 is wagered on slots or slingo games within a month of their initial registration. A further 200 spins are awarded once a second deposit is made, with the same minimum amount. The second deposit must be completed 30 days from the first, and to make things even more exciting, PlayStar account owners get 200 spins when they make their third deposit of at least $20, with a $20 wagering requirement within 30 days of their second deposit.

So, to recap, to claim the $500 Deposit Match Bonus and 500 Free Spins after your PlayStar registration follow these steps:

  1. Complete your PlayStar registration process by providing the requested data
  2. Make a minimum first deposit of $20 into your player account
  3. Select the Welcome Bonus option from the drop-down menu
  4. Wait for the bonus money and free spins to appear in your PlayStar account balance
  5. Wager the money & free spins on the eligible casino games presented in the T&Cs

Available Games at PlayStar Casino NJ

By opening a PlayStar account, you’ll gain access to all the online casino games from the operator’s portfolio. From slots to live casino titles, PlayStar NJ caters to every taste and preference. Momentarily, you can play over 200 titles and the total number increases every day. We’ll go through every category and try to give you a full picture for each. It’s important to mention that all games you find on the PlayStar website, are also available on the mobile app.


First and foremost, let’s talk about the online slots selection! With over 120 titles to try out, it’s surely the most extensive category on the operator’s website and on the PlayStar app. With a combination of modern and classic titles from renowned providers like NetEnt, the PlayStar online casino offering is diverse and sure to be loved by all, especially since most of the available slots have an RTP percentage bigger than 96%. Some of the most popular titles you can expect to find are:

  • Starburst
  • 88 Fortunes
  • Megaways
  • Wheel of Fortune
  • Piggy Riches
  • Tomb Treasure
  • Super Rich
  • The Empire

Table Games

Even though slots are usually the go-to game for players, an ample gambling experience would not be complete without an addition of table games, including the classics, namely blackjack, baccarat, poker and roulette, which are all offered by the online casino once your open a PlayStar account. Also, they boast a few special games like Craps and Football Studio. These are the most popular table card game variations you can play for real money on this gambling platform after you sign up:

  • Lightning Blackjack
  • Classic Blackjack
  • Golden Wealth Baccarat
  • Blackjack Xchange
  • Ten Play Draw Poker
  • American Roulette
  • First-person BlackJack
  • First-person Roulette


For those of you that are new to the game, online Slingo is an exciting combination between slots and bingo – hence the name “Slingo”. A standard Slingo game consists of a 5×5 grid, which looks a lot like a bingo card. Below the grid, you’ll find a set of reels. The point of the game is to match the numbers on the reels with those on the grid. The game was conceived in 1994 and since then it has exploded in popularity among casino goers. Today, there is a huge selection of online Slingo games with fun themes and variations, and PlayStar online casino has category dedicated to them, which is more generous compared to other licensed gambling sites in New Jersey. Some of the Slingo games you can try out after opening an account are:

  • Stinkin’ Rich Slingo
  • Slingo Starburst
  • Red Hot Slingo
  • Slingo Gems
  • Book of Slingo
  • Slingo Deadliest Catch
  • Tutan’s treasure
  • Slingo Sweet Bonanza

Live Casino

PlayStar has the same number of live casino games as Hard Rock online casino NJ, and they both dominate the New Jersey market in terms of quantity. The operator boasts a whopping 23 live dealer games powered by Evolution Gaming and most of them are available 24/7. Once you complete the PlayStar registration process and verify your identity, you’ll gain access to the online live casino lobbies, where you can place real money bets and play together with other users and professional dealers. From Live Blackjack to Live Roulette, these are some of the available titles you can opt for:

  • Roulette Live (Available 24/7)
  • Lightning Roulette – (Available 24/7)
  • Blackjack Live – Open from 11am to 3am
  • Free Bet Blackjack – (Available 24/7)
  • Ultimate Texas Hold’em – (Available 24/7)
  • Speed Baccarat Live – (Available 24/7)

How to Make a Deposit and Cash Out With Your PlayStar Account

To fund your PlayStar account on desktop or the mobile app, go to My Account and select the Cashier tab. After that, click on the Deposit option, select the preferred payment method and input the amount you want to add to your account balance. PlayStar casino NJ features a range of secure banking options, including PayPal. The PlayStar casino deposit amount is usually credited to your cash balance instantly, but there might be a slight delay, depending on the option you pick. When making a deposit into your PlayStar casino account, you have a variety of payment methods to choose from:

  • Credit & Debit Cards (MasterCard/Visa)
  • PayPal
  • Play+
  • VIP Preferred ACH/ E-Check
  • Online Bank Transfer
  • Cash at Ocean Casino Resort

When it comes to withdrawing your winnings, the procedure remains the same; the only difference is that you need to select the Withdraw option. Moreover, for cashing out, you have a smaller number of available banking options, with different processing timeframes for the requested transactions. We recommend PayPal as the top payment solution for PlayStar casino account withdrawals, as it is the fastest and most convenient.

  • Play+
  • PayPal
  • VIP Preferred ACH/ E-Check
  • Online Bank Transfer
  • Cash at Ocean Casino Resort

Common PlayStar Login Issues & How to Solve Them

There are some common PlayStar login issues you could experience when gambling on the NJ casino’s platform, but they have quick fixes. We put together a list of the problems you are more likely to encounter and how you can solve them. However, if you experience other inconveniences, we advise you to check out the FAQ section available on the PlayStar online casino website. Alternatively, you can get in touch with a customer care representative to assist you promptly in case of urgent matters.

PlayStar Casino Account Not Verified

The most common PlayStar registration problem has to do with the identity verification process. This usually happens because the player hasn’t provided all the information or documents required to complete the procedure. So, be sure to check all the boxes, agree to the T&Cs of the casino, and double-check if the provided personal information is accurate and matches the one in your government-issued documents. Moreover, be sure to check all the emails you receive from PlayStar casino NJ and follow the account verification instructions they send you.


To be able to complete the PlayStar login process, the casino must make sure that you’re physically located in the state of New Jersey. To do this, they use advanced geolocation software. However, sometimes, this software malfunctions and stops players from logging in to their PlayStar casino accounts. We advise you to try refreshing the log in page, regardless if you are playing on desktop or the mobile app. If the problem persists, contact Customer Support.

PlayStar Casino Account Glitches

Another common PlayStar login issue has to do with glitches. We all know websites or mobile apps sometimes have temporary malfunctions due to various reasons. Still, this isn’t a problem that lasts and in most cases the online casino website or the PlayStar mobile app will function again after a few minutes. We advise you to refresh the page and try again. If the problem persists for an extended period, contact the Customer Care team.

Is My PlayStar Account Free to Use?

Your PlayStar account is free to use and there are no fees involved when you register via desktop or the mobile app. Moreover, when you fund your account or cash out your winnings, the online casino does not charge any additional fees, but your bank provider might, depending on the payment option you are using. We advise you to check this aspect prior to opening a PlayStar account and inform yourself regarding the policies your banking operator has in place for online gambling transactions.

How Do I Delete My PlayStar Account?

If you want to stop playing at PlayStar Casino, you can opt to delete your PlayStar casino account. First, make sure to withdraw any balance remaining on your account and complete the wagering requirements of active promotions, in case you have claimed them. After that, go to the My Account section and select Account Closure. As an alternative, you can deactivate your PlayStar casino account for a temporary period, in case you want to take a break from gambling. In the event of

Customer Support

If you’re having issues with your PlayStar account or just need to make an authorized change to your settings, PlayStar Casino has a great customer support service and FAQ section on their website. We recommend you first check the FAQ section when experiencing an issue. It’s very detailed, containing important info on the PlayStar registration procedure, banking, mobile app, and promotions. Unfortunately, there’s no search bar yet, so finding the question you need must be done manually. If you don’t find an answer to your question in the FAQ section, you can contact the PlayStar customer support via live chat, email, or telephone. We recommend using the live chat because it’s the easiest to access and has the fastest response time. Below you will find the full list of PlayStar casino contact options:

  • Live Chat: They’re online daily between 09:00 a.m. and 01:30 a.m.
  • E-mail:
  • Telephone: They’re available between 09:00 a.m. and 01:30 a.m. at (973) 756-3773

Safety & Security

You can be rest assured that your information is handled professionally, as PlayStar casino NJ takes the responsibility to safeguard players’ account details very seriously. All the information provided by customers during the PlayStar registration process is encrypted using SSL (Secure Sockets Layer) technology. Furthermore, PlayStar casino is a legit gambling platform, regulated by the New Jersey Division of Gaming Enforcement. It operates under the license of Ocean Casino Resort and is closely monitored by regulatory bodies to ensure it gives players their rightful winnings and abides to all regulations imposed by law.

New Jersey Division of Gaming Enforcement Blue and White logo

Benefits of Opening a PlayStar Casino Account

Choosing to open a PlayStar account comes with loads of benefits. Because it’s one of the newer casinos in New Jersey, it sprung up in a place full of healthy competition. This means the 100% deposit match up to $500 and 500 free spins welcome package is one of the best in the state. They also offer a daily chance to win up to $500 as part of its Lotto Deluxe bonus.

On top of that, PlayStar casino NJ has a huge variety of online casino games, from slots and table games, to Slingo and live casino titles. PlayStar is currently home to around 150 titles that are kept running by big-name providers like NetEnt, IGT, Red Tiger and Evolution. This impressive backing is sure to guarantee players a great gaming experience. Games load promptly, are straightforward to play and there’s a great variety of themes and sounds.

As the world of New Jersey online casinos continues to grow in popularity, live casino suites are becoming more important. PlayStar offers up to 18 impressive titles, all backed by Evolution Gaming. Most titles are available 24/7 and are led by professional croupiers, with streams of the highest quality and glitch-free. Existing players have reported the live dealer section is quite impressive and is worth trying out if you’re a live blackjack or poker fan.

More About PlayStar Casino NJ

PlayStar New Jersey officially launched its online casino product in August 2022, under the license of their land-based partner, Ocean Casino Resort, Atlantic City. A few months later, it also launched an app for iOS and Android. It also has an official license from the New Jersey Division of Gaming Enforcement. PlayStar offers access to live games of roulette, baccarat, blackjack as well as online slots, including popular titles like Megaways, Wheel of Fortune and Piggy Riches. Though, if you’re into the classics, you might prefer playing Starburst or 88 Fortunes.

A few of the most popular games at PlayStar Casino are Slingo Starburst, Gonzo’s Quest and 88 Fortunes. Slingo is one of the operator’s specialties. There aren’t any other New Jersey gambling sites with such a wide variety of Slingo games. Titles include Slingo Carnival, Slingo Riches, Book of Slingo and loads more to discover. PlayStar also boasts a complete “getting started” page dedicated to helping users open their PlayStar account and start playing. The guide provides detailed instructions for paying on both the app and website. The fact that deposit and withdrawal methods are flexible is a big plus for PlayStar. Also, there’s no maximum withdrawal sum.


Can I register via the PlayStar casino app?

Players who prefer a mobile experience may want to use the app to create a PlayStar account. The good thing is that PlayStar Casino gives you the option to do so.

Can I use my PlayStar account outside of New Jersey?

Once you are outside of New Jersey, you won’t be able to use your PlayStar account to place real money bets. However, your account is still active so you can deposit or withdraw funds.

Can I have more than one PlayStar account?

No, you can’t have more than one PlayStar account, because each account is associated with a government-issued ID and SSN for the verification process

How do I delete my PlayStar account?

Before you delete your PlayStar account, make sure to withdraw any remaining cash from your account balance and complete the wagering requirements of active bonuses. Only then can you go to the My Account section and select the Account Closure option.

Is there a PlayStar sign up bonus?

PlayStar Casino NJ offers new players that have just registered for their PlayStar account a 100% deposit match up to $500 and 500 free spins.

How long is PlayStar account verification?

As soon as you’ve sent your documents and information to be verified, it usually takes a maximum of 48 hours to complete the PlayStar account verification process. It might take longer if the operator needs further information. If this happens, you’ll be updated on every step of the process via email.

How can I change my PlayStar log-in details?

Your PlayStar account log in details can be changed by going to the My Account section of the app or website and selecting Security settings. From there, you can change your Password and/or Username.

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