Caesars Online Casino NJ Rebrand 2023 - What to Expect from the New Tropicana Platform and App

posted by Theodora
April 6, 2023

The world of online gambling continues to evolve and change rapidly in the Garden State, as the much-anticipated Caesars Online Casino NJ rebrand is now complete, following the merger with Tropicana Casino NJ. The move comes as part of an effort to unify the online and land-based Tropicana brands in New Jersey. This significant transition, which began on March 28, 2023 took place nearly a year after its initial announcement and after the Tropicana site migration.

In this article, we will explore what this rebranding means for the two NJ online casinos and their players, including an assessment of the potential impact it could have on the Atlantic City iGaming industry as a whole, especially in terms of revenue.

What Will Change From CaesarsCasino.com to TropicanaCasino.com?

Simply put, the Caesars Online Casino NJ rebrand doesn’t bring about many big changes when it comes to your player account and the services you were accustomed to on the operator’s platform and mobile app. The reason behind this strategic move was primarily initiated to eliminate the redundancy of two NJ online casinos with the same name under the Caesars umbrella. Therefore, the rebranding simply aims to fortify the Tropicana Online Casino AC brand, which has been a part of Caesars since 2018.

Moreover, players at both New Jersey online casinos have been accumulating Caesars Rewards points through their gameplay. With the Caesars Online Casino NJ rebrand, Tropicana players can continue their gaming experience without any disruptions. However, it’s important to know that as a CaesarsCasino.com player, you will need to download the Tropicana Casino app to continue playing. Once you install the app, you can log in as usual and pick up where you left off. All in all, the transition will be seamless, with player login details, funds, rewards points, and more being transferred to the new platform.

How Does the Caesars Rebrand Impact the Cashier Transactions at AC Casinos?

With the completion of the Caesars Online Casino NJ rebrand, as a Tropicana player, you can now enjoy a new level of convenience when it comes to cashier transactions at land-based AC casinos. Previously, only the operator’s customers could make a Caesars withdrawal or a Caesars deposit via the Caesars Palace Atlantic City cage. However, after the rebrand, with the addition of Tropicana Atlantic City, you have access to two physical casinos for managing your transactions. This expansion of options ensures a smoother and more flexible gambling experience, which, in our book, is a great advantage. 

When it comes to the process itself, there aren’t many changes. What you need to do is locate the phone situated near the Casino Cage and you’ll be connected with a Player Support agent. You will then be asked a series of questions related to your Tropicana account and the amount you want to withdraw. Once your identity is verified, the agent will guide you to the cage to finalize the Tropicana withdrawal transaction. However, keep in mind that:

  • You need to bring a valid government-issued photo ID 
  • Some deposit payment methods may require additional verification for a cash out
  • Cage withdrawals are exclusively cash-based and checks are not accepted

What Will Happen to the Funds You Had on CaesarsCasino.com Prior to the Rebranding?

The Caesars Online Casino NJ rebrand won’t affect your account information and activity in any way. This includes your login details, funds, active casino welcome bonus deals, and rewards points. They will all be transferred seamlessly and you can access them by signing in to your player account on the new Tropicana NJ platform or mobile app. Moreover, you won’t have to re-verify your identity or reset your password. If you happen to encounter any issues, contact the Tropicana New Jersey support team via live chat (8 am to 12 am EST), mobile phone (1-800-986-9248, from 8 am to 12 am EST), or email (NJSupport@TropicanaCasino.com). 

How to Download the New Tropicana Online Casino NJ App

After the Caesars Online Casino NJ rebrand, it is crucial to update your gambling mobile app to the latest version, which encompasses the Tropicana New Jersey promotions and games. The transition from CaesarsCasino.com to Tropicana Online Casino has been successful and you’ll still be able to access the app installed on your device. However, updating it will help you avoid experiencing disruptions during real money wagering or other bugs that can affect your gameplay. 

Steps to Install the New Tropicana NJ App

  • iOS users can check for updates directly from the App Store.
  • Android users need to access the Tropicana NJ website and get the apk. file.

As an iOS user, you can go directly to the App Store to check for app updates. On the other hand, Android users need to visit Tropicana’s AC website and access the TROP REBRAND FAQs page located in the main menu, where a link to the apk file is displayed. Click on the link to benefit from the latest updates or delete the Caesars Casino app and install the Tropicana one in case you experience any issues.

It’s important to note that some online casino games are not currently available on Apple (iOS) devices. However, the gambling operator stated this issue is being handled and an update will be available within the next 7 to 14 days. Among the titles you won’t be able to play on the iOS version of the new Tropicana mobile app are Crown of Egypt, Da Vinci Diamonds, Wheel of Fortune Megaways, Ten Play Draw Poker, and Siberian Storm.

What Does This Rebranding Mean for the Two NJ Online Casinos?

The 2023 Caesars online casino NJ rebrand to Tropicana could have a notable impact on the two gambling operators. Not only can it bring numerous benefits for players, like more lucrative bonuses and promotions, and a larger game selection, but it can also result in a more unified gambling experience across all Tropicana online casino NJ platforms, including mobile and desktop. In addition, this rebranding could potentially set a precedent for other states considering legalizing iGaming and sports betting. See below how:

Merging of Brands

With Caesars online casino NJ’s rebranding, the platform will now be available as Tropicana. This means that Caesarscasino.com players will transition over to the other platform, resulting in a larger customer base and increased brand recognition for Caesars Entertainment.

Increased Bonuses and Promotions

As a result of the merger, customers who previously played at Caesars can expect to see increased bonuses, loyalty rewards, and exclusive NJ bonus codes. These incentives will most likely be more attractive than before and will address both new and existing players. Ultimately, this will enhance the overall gaming experience, be it on desktop or the mobile app.

Expanded Game Selection

In terms of casino games, the Caesars online casino NJ rebrand can result in a larger selection of games in the long run. You can anticipate access to an even more diverse array of games, including slots, table games, and live casino titles. Caesars NJ had an average Return to Player rate of 97.8% and has partnerships with leading software providers such as IGT, NetEnt, and Ainsworth.

Unified Gambling Experience

The Caesars Online Casino NJ rebrand to Tropicana aims to provide a seamless and consistent gambling experience across all its platforms, including mobile and desktop. This means that players will be able to switch between devices without losing their progress or having to set up separate accounts. In addition, as mentioned before, you’ll now be able to cash out your winnings at two physical casinos in Atlantic City instead of one.

Impact on the Online Casino Industry

This rebranding process will most likely have a ripple effect on the online casino industry in New Jersey. The success of this merger could encourage other operators to consider similar moves, ultimately leading to more consolidation and growth within the iGaming market.

Setting a Precedent for Other States

As states across the U.S. continue to explore the potential for legalizing online gambling, the successful merger of Tropicana and Caesars Online Casino NJ may serve as a model for others. If that’s the case, this could potentially pave the way for more online casino mergers in the future, further expanding the industry on a larger scale.

How Much Will the Rebrand Impact Caesars’ NJ Revenue?

The Caesars Online Casino NJ rebrand could have a considerable impact on Caesars’ overall revenue. Here’s why! According to the NJ online gambling law, a land-based casino can operate up to five virtual casino skins. Prior to the 2023 merger, Caesars’ had five gambling sites:

With the potential for Tropicana to operate under the Caesars licensee, like Harrah’s Atlantic City, the company could witness an increase in revenue of approximately 50% through the merger of these brands. Prior to the rebrand, Caesars and Tropicana ranked fourth and fifth in NJ online casino revenue, with $16.6 million and $14.5 million, respectively. The rebranding effort presents an opportunity to bolster Tropicana’s New Jersey market presence. However, the combined entity is likely to remain in fourth place by a considerable margin. It trails behind the top three operators in the Garden State, namely Borgata online casino NJ, Golden Nugget Online Casino NJ, and Resorts Casino NJ.

Revamped Caesars Introduces Stricter Responsible Gaming Rules

Caesars recently joined with the DGE and introduced two measures as part of their responsible gambling. We mean the policies meant to help users address gambling concerns with professional institutions. In the list, we can enumerate the ones like Gamblers Anonymous or the National Council on Problem Gambling.

One of these measures includes an inclusive universal exclusion policy that unifies both state-sponsored self-exclusion program with those managed by Caesars Entertainment across all gaming platforms and facilities.

The second measure is a 21+ policy that restricts Caesars Rewards accounts to individuals aged 21, which is the legal gambling age in the US, or above and places additional restrictions. Caesars has taken steps to promote responsible gaming across its operations and this action shows their dedication.

Conclusion

In conclusion, the 2023 Caesars rebrand signals a new era for Caesars Interactive as it streamlines its virtual offerings in New Jersey. While players can look forward to a seamless transition, the rebrand may also lead to a significant revenue boost for the company!

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